Terms & Conditions

Welcome to BiteByte (“we”, “our”, “us”). These Terms & Conditions govern your access to and use of the BiteByte platform, including the customer discovery feed, restaurant tools, video content, and all related features (“Services”). By creating an account or using the Services, you agree to be bound by these Terms.

1. Eligibility

You must be at least 13 years old to use BiteByte. If you are under 18, you confirm you have permission from a parent or legal guardian.

2. Accounts

Users may create personal or restaurant accounts. You agree to provide accurate information and keep your account secure. We may suspend or terminate accounts that violate these Terms.

3. Content Ownership & Licensing

Restaurants retain ownership of all content they upload. By uploading content, you grant BiteByte a worldwide, non-exclusive, royalty-free license to display and use the content solely for operating and improving the platform.

4. Content Quality & Removal

BiteByte may remove or restrict content at our sole discretion, including content that is low-quality, unsafe, misleading, or violates platform standards. If content is removed for such reasons, no refunds or credits will be provided unless required by law or otherwise agreed in writing.

5. Payments

Restaurant subscriptions and premium features may require payment. Subscription fees are non-refundable unless otherwise agreed in writing.

6. Limitation of Liability

To the fullest extent permitted by New Zealand law, BiteByte is not liable for indirect or consequential damages. Our total liability for any claim is limited to the greater of $1 NZD or the amount paid to BiteByte by you in the previous 3 months.

7. Changes

We may update these Terms at any time. Continued use of the platform after updates constitutes acceptance of the revised Terms.

8. Governing Law

These Terms are governed by the laws of New Zealand.

9. Contact

For any questions regarding these Terms, email us at hello@bitebyte.app.